Winter 2015 Newsletter - Feature Story

Friday, July 10 2015

Our new showroom is now up and running. It is a thing of beauty. It is not just that the showroom is “nice”. It is more a function of the fact that the showroom and workshop are now perfectly integrated.

It was always my vision that the workshop and showroom should be in harmony with each other. We make. We don’t buy and sell. There are no smoke and mirrors involved. Now when you visit us, you will see the raw materials, the equipment, the process, the makers and the final product. The whole story is laid bare. So is the thought and care that we bring to every process.

Many employers complain about their staff. In an un-guarded moment, they will lament that you can’t get good people anymore. This has not been my experience. My staff are amazing. Alex MacFarlane, my workshop manager, deserves particular acclaim. Without Alex, I doubt I would have taken on the ambitious project of building a new showroom within the workshop. He has been indefatigable. He planned and led the building of the showroom. He worked weekends and long into the cold nights to get it done. He did the vast bulk of the plastering himself. It was amazing to behold.

The other un-sung hero has been Fenella. She has a full time position as the financial controller of another company as well as a horse in work. We have two teenagers. Despite all this, she has been heavily involved with Dunstone Design. It has been a shared journey.

The showroom will now be open 10am to 2pm on Saturdays, and from 9am to 5pm Tuesday to Friday. Please believe me when I tell you that I will be “cheerfully available” by appointment. It is a simple thing to ping me an email and tell me a time that suites you.

One last quick thankyou; there are a few of you who have been waiting a very long time for your custom furniture. Things are now back to normal and we are on the job. The whole team and I deeply appreciate your patience and goodwill.

Come and visit us soon.

New Dunstone Design Showroom now located inside the workshop